Horrible customer support

I pay eight dollars for this game, my wife downloads it with family sharing. It does NOT WORK with multi player. Customer support said don’t use Origin to does not work for scrabble so I was told to use Facebook instead. I’m always account scrabble can’t see her friends. I call back customer support and then they told me not to use Facebook because Origin doesn’t work and they didn’t know what to do. THIS IS A USELESS APP!!!

Davezona about SCRABBLE Premium, v5.24.0