The update is horrible!

Heres an update.....zero stars!
I begged my friend to join me on scrabble. I just hate "Words with Friends". It took forever to get on through Origin! Whatever happened with the update this time around has destroyed the app! Every time I try to play, I have to delete the app & retrieve it from the cloud to be able to play- what is that about? Keeps trying to refresh the page but never does. Origin - hire some new workers & fix this please.

Origin is horrible - it continues to tell me my login had expired & makes me log in constantly. Why cant it remember your name & password??
I just lost 3 games - poof gone -right in the middle of them with no way to get in touch with the two other players - they are not on Facebook. They are probably wondering what happened. This is not the first time games have stopped. I have lost my stats & knocked back down to original status. Saying Im playing since
"now." Origin tells me they are already on my friend list but wont allow me to challenge them so I can restart a game! I have both unpaid & paid versions. What happened to the notifications when someone played a turn? That no longer works!!
Why would origin want such poor feedback & never try to rectify the problem? Scrabble is the best game but needs a pick me up! Wake up Origin clean up your act!

Lakemed about SCRABBLE Premium, v5.18.1