Your programmers work for the competition

Honestly, its like the EA user interface department went on strike, and youve hired the competition. In the past few years, you have continually worsened the game. Using the message feature and the simple task of swiping through games have become feats of Herculean proportion. After an "update" players can guarantee there will be many days wherein the app will not even load.
If this is a psychology experiment, and you are testing customer loyalty, the Scrabble app may now have reached the human psyches outer limit of patience.

Blahblahbkaj about SCRABBLE Premium, v5.19.0