Forcing customer evaluations gets you this one star rating.
If you value customers you will add a "no thanks" or "Not now" option.
Immediately after a better than average play, a pop-up asked if I would "like to" rate Scrabble now? or rate Scrabble later? There was no indication of how to exit the pop-up without answering the forced choice question. Perhaps some person thought this a clever way to "engage the customer." Close, but a more accurate wording would be to "enrage" the customer. Asking for a rating is fair. Timing the asking for when a customer is happy is manipulative. Forcing a false positive response is unacceptable. One star is what you get until this is fixed.
Scrabble deserves a high quality dictionary with full definitions for every word. That would make it a go-to game of choice for people wanting to improve their language skills meaningfully.
CatHerderJ about
SCRABBLE Premium, v5.19.1