Addictive with flaws

Update: After complaining to customer service about game not accurately tracking my wins and complaining about poor customer service, my letter/tile selection tanked. I went from winning about 80% of games to under 50%. The tiles are stacked against me. Its bizarre. I had already suspected that something was off with the tile draw. Its not so random. I notice the quality/score of letters are similar across all games I have going on.

If you like scrabble this is very addictive. Good features built in like the usable dictionary, shuffle, and moves list. Quite frequently I have to update the games manually and the app badge doesnt work. The one thing I vehemently dislike is the tile draw isnt completely random. For instance, in all six games I have going right now I have one or no vowels. Often its the other way around. Why would they do this?

Brooklyn salsa about SCRABBLE Premium, v5.22.0